Communities across South Africa face intense and rapidly growing conflict caused by economic hardship, mistrust of policing structures, youth frustration, and unresolved trauma. These issues were clearly shown in two mediation dialogues organised by Khulisa Social Solutions and the Society of Mediators (SoM, UK) in Orange Farm and Wedela on 19 and 20 November. Both dialogues are part of Khulisa’s national programme to expand community mediation, aimed at building a network of skilled local mediators who can resolve disputes early and prevent violence.

Across both dialogues, residents described similar patterns of conflict: disputes escalating rapidly due to fear and misinformation; a significant breakdown in communication between SAPS, CPF structures, councillors, and residents; rising youth aggression and school-related violence; and domestic tensions driven by unemployment and emotional strain. Participants also highlighted overwhelming frustration with unclear or inconsistent responses to incidents, which often fuel mistrust and community anger. Despite these challenges, both dialogues revealed a strong desire for safer, more structured ways to manage conflict before it becomes harmful.

In Wedela, the review of the case involving young resident Mfuneko Ndunge exposed the degree to which confusion and poor communication can fracture a community. The dialogue, facilitated by international mediator Jonathan Dingle FRSA, created a rare space for residents and SAPS members to speak openly, review facts calmly, and acknowledge the emotional impact of the incident. The engagement marked an important shift toward rebuilding trust, thanks in part to the leadership of Tankie “Chunky” Chabana-Magwegwe, who applied mediation skills she gained during the September master training.

Orange Farm expressed similar concerns, with participants describing increasing domestic disputes, school aggression, workplace tensions, and neighbourhood conflicts—many of which escalate because families and young people lack safe channels to manage frustration. Supported by Khulisa’s longstanding partner Intouch Youth Development & Community Justice, led by Peter Ronney Kapaso (also trained in the September programme), the dialogue introduced practical mediation tools that residents could use immediately in their daily lives.

Both dialogues showed the increasing influence of the September training, with trained local leaders already using complex mediation skills in real community disputes. This success highlights the sustainability of Khulisa’s national roll-out plan, which continues in early December with a three-day mediation programme in Cape Town. To support ongoing efforts and improve skills, Jonathan Dingle will return to South Africa in the first quarter of 2026 to review progress, mentor local mediators, and bolster the next phase of implementation.

The message from Gauteng is clear: despite communities facing great pressure, they are prepared to lead their own peacebuilding efforts. With adequate support and resources, residents believe they can prevent violence, rebuild trust, and restore unity. Khulisa Social Solutions remains dedicated to backing this growing national movement towards community-led conflict resolution.