105 Oxford Road Saxonwold Johannesburg South Africa 2196

Privacy Policy

1. INTRODUCTION

Khulisa Social Solutions is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

This policy explains how we collect, use, store, and protect personal information through our website.

2. PERSONAL INFORMATION WE COLLECT

We may collect:

  • Name and surname

  • Email address

  • Telephone number

  • Organisation or affiliation

  • Any information submitted through contact or enquiry forms

We may also collect limited technical information such as:

  • IP address

  • Browser and device type

  • Pages visited and time spent on the site

We do not intentionally collect special personal information through the website.

3. HOW WE USE YOUR INFORMATION

Your information is used only for legitimate purposes, including:

  • Responding to enquiries

  • Sharing information about programmes and services

  • Improving website performance and usability

  • Website analytics and security

  • Legal and reporting requirements

We do not sell or trade personal information.

4. LEGAL BASIS FOR PROCESSING

We process personal information based on:

  • Your consent

  • Legitimate organisational interests

  • Legal obligations

You may withdraw consent at any time by emailing info@khulisa.org.za.

5. SHARING OF INFORMATION

Information is shared only when necessary, such as with:

  • Website hosting or security providers

  • Programme partners (where relevant and with permission)

  • Legal authorities when required

All third parties are required to comply with POPIA.

6. DATA SECURITY

We apply reasonable technical and organisational safeguards, including:

  • Secure hosting environments

  • Access controls

  • Regular monitoring and backups

No online system can guarantee absolute security.

7. CHILDREN’S INFORMATION

We do not knowingly collect personal information from children under 18 through the website, unless provided by a parent or guardian.

8. DATA RETENTION

Personal information is retained only for as long as necessary or as required by law.

9. YOUR RIGHTS

You have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Lodge a complaint

Requests can be sent to info@khulisa.org.za.

10. POLICY REVIEW

This policy is reviewed periodically and approved by the Board of Directors of Khulisa Social Solutions.